FAQ

FAQ

1. What is SmartGreenStyle ?

We provide best item in SmartGreenStyle.

Smart     for convenience

Green     for earth

Style      for design

 

2.  How do I contact you ?

You can contact SmartGreenStyle the following ways.

Manager : sally

Email: SmartGreenStyle@gmail.com

Tel: +82- 10 – 8645 – 0533

Address : 514 ho Midas  775-1, Janghang 2-dong, Ilsandong-gu  , Goyang-si , Gyeonggi-do  410-837  , Korea Republic of

 

3. When is my order processed and how long does it take to deliver ?

Your order is processed within 1 ~ 2 business day of placing the order.

Your order was is delivered within the estimated delivery schedule of the shipping option.

Standard : 6 ~10 working days by EMS

Economy :15 ~20 working days by Korea registered air mail

 

4. How do I track my order ?

When you order is shipped you will receive an email confirmation of the shipment.

Please check your account on website.

 

5. How much is the item tax ?

You are responsible for assuring that the product can be lawfully imported to the destination country.

Please check the customs of your country in order to have more information such as import taxes and customs duties.

 

6. What payment methods do you accept ?

We accept paypal.

 

7. What us your return and exchange policy?

You have 7days to return new, unopened packages from receiving your order for a full refund. 

Refund given as Money Back

Refund shipping will be paid by buyer

The refund may not be accepted in the following cases:

A.    The item has been damaged by buyer’s fault.

B.    The item’s value  has been remarkably decreased due to the customer’s usage

C.    The item has been customized for specific buyer

 

8. Could you provide your item  for  wholesale ?

 Yes. Please contact to manager .

SmartGreenStyle@gmail.com

 

Thank you for shopping.